How this sprint pack is organised
In this section, we review all the topics that we'll cover in these videos by touching on each of the five steps covered in this sprint pack.
Tools you can use
At the bottom of the page, you can download a PowerPoint deck to tell the story of this video in your organisation.
Other programmes in the Customerfit Academy also feature modules that specifically focus on the people in the organisation. Information occasionally overlaps, but typically complements the topics covered in this sprint pack. As you progress in your customer-centric efforts, you are encouraged to look at all the sprint-packs. Feel free to pick and mix the customer-centric programme that works best for your business.